IR Notes

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An independent, reliable and impartial source of information on industrial relations and labour law in Europe.

IR Notes 162 – A human being cannot be dismissed by an algorithm

  IR Notes 162 – 21 April 2021
www.irshare.eu
 
 
  A question for…
Laurence Devillers, Professor of Artificial Intelligence & Research at LISN-CNRS

Today, the European Commission has published regulations governing the use of AI. Are these regulations really necessary? Do workforce representatives have a role to play?
We need these regulations governing trustworthy AI. We already had the European framework for personal-data protection, i.e. the GDPR regulation, but we also needed a regulatory framework governing use. The European law therefore lays down red lines, i.e. prohibited instances of use, but it also leaves room for discussion, with a view both to managing the inevitable ethical tensions that will arise, and to anticipating the impact of AI on humanity. This is an important step, as this legal framework establishes a European approach based on our values, i.e. those of human rights and ethics; they must guide the way for developing AI in the European Union and ensure that the EU can defend these values at global level.
Establishing the principle that the human must remain at the centre of things should facilitate the acceptance of AI, both in the workplace and among citizens. AI represents a formidable opportunity. It’s invisible. Seeking to make it more transparent will give greater meaning to whatever we are going to do with. In addition to the red lines laid down by the Commission, we need to have a debate within companies: both those that produce AI and those that use it, about the limits of what machines can do and the possibilities they offer. The aim is not to replace man with AI, but to allow AI and mankind to cooperate. This collaboration should enable collective intelligence. In this context, machines must not bear any responsibility. They should operate autonomously when executing tasks they have mastered, but they cannot be responsible. An AI machine isn’t creative in the human sense: it can be creative by producing new things at speeds and with levels of precision that humans simply can’t achieve. However, it is unaware of the importance, the novelty, the beauty and the utility of what it is creating. Human beings alone can appreciate the value of what AI produces. It’s this cooperation that we must make people understand.
Within companies, discussions of AI will have to be ongoing, as reflection on ethical considerations will never cease. We’re going to save so much time by using machines that we really must take the time to explain AI, to educate, experiment and correct. There is a benefit to be gained by the humans employed in a company collectively defining what machines can contribute, and this collective construction process is vital, as it restores meaning to the work done by humans. This is not the case where AI is imposed without any discussions. Human resource managers have a major responsibility to educate employees about these issues. Workforce representatives, for their part, must ensure that every single employee can continue to exercise their own free will and to give the best of themselves for the company, so that the various human vocational specialisations can understand what they are going to produce using machines. People will need to develop a dual attitude: on one hand a relationship of trust, i.e. accepting their ability to predict what is going to happen and to do what is asked of them, and on the other, a relationship of doubt, i.e. being able to question what the machine says and does.

> Find out more: for more on the future of work, see the CNPEN and GPAI websites. Laurence Devillers is also the author of « Les robots émotionnels » (L’Observatoire, 2020). Follow her on: @lau_devil

 
  Diary

 


27 April
On line

Conference organised by the European Trade Union Institute (ETUI) on the theme of Exploring interfaces between labour and environmental law.


27 and 29 April
On line
UNI Europa Conference and Congress (programme)


7 and 8 May
Porto

European Social Summit


2 June
Ljubljana

The EC-funded MoveS (Free Movement and Social Security Coordination) network is organising a seminar on “The future of social security coordination in the EU”, which will focus on three topics: cross-border healthcare, long-term care and unemployment benefits.


10 June
On line
EWPCC conference 2021 on the role of EWCs and SE-Works Councils in addressing company policies to meet the health, employment and work organization challenges of Covid.

 
  European Industrial Relations Dictionary

In case reading IR Notes inspires you to explore this subject further, we are providing links to the European Industrial Relations Dictionary published by Eurofound. This is updated at regular intervals by IR Share, which publishes IR Notes. The term definitions are available in English and can easily be converted into other languages using on-line translation tools.

 
  Who we are?

 


IR Notes is a fortnightly newsletter produced by IR Share and its network of experts, and is available in several European languages (English, French, German, Italian, Spanish). It offers Europe-wide monitoring of employment law, labour relations and employment policy. It is available by subscription for 18 euros per month .


The team This issue was producaed by Pascale Turlan and Frédéric Turlan.
Find out more about the  IR Share team on our website.



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Lead story
A human being cannot be dismissed by an algorithm

On 24 February, the Amsterdam District Court delivered a ruling (published on 14 April) that is believed to be the first employment-related court decision applying Article 22 of the General Data Protection Regulation of 27 April 2016. In respect of automated individual decision-making, this article states that “the data subject shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her.” The case, which was brought before the District Court of Amsterdam, where the platform’s European head office is located, concerned six Uber drivers (five British and one Dutch citizen), whose Uber accounts were deactivated without warning, on the grounds that their usernames appeared to have been used simultaneously at two different locations in London, suggesting fraud was involved. In other words, the drivers were accused of fraudulently passing on their Uber app username to another driver. Uber’s decision – which was seemingly taken without any human intervention on the part of the data controller, and did not allow the drivers to state their case or dispute the decision – also resulted in them losing their private hire licences issued by Transport for London (TfL), the body that manages drivers’ licences in London. As a result, they could no longer work for other apps. The Dutch Court ordered Uber, which was not represented at the hearing, to reinstate the six drivers by reactivating their Uber account within one week following the judgment, failing which it would have to pay a 5,000-euro fine for each day’s delay. Uber has also been ordered to pay damages amounting to more than 100,000 euros, in the form of compensation ranging from 8,200 euros to 20,200 euros, depending on the driver concerned, plus compensation awarded to each driver to cover their legal costs. This concrete implementation of the European regulation is a reminder that even the most sophisticated technologies must remain under human control, especially when the decisions in question affect humans.
>
Find out more: article in The Guardian (14.04), press release issued by the organisation Worker Info Exchange, which backed the complainants, and article published by Brave New Europe (thanks, Ben Wray!).


1. European Union
Proposal

Carcinogens : On 25 March, the European Parliament’s Committee on Employment and Social Affairs adopted its report on the revision of the Carcinogens and Mutagens Directive (Directive 2004/37/EC) (see Carcinogens directive revision). This fourth update either sets or revises occupational exposure limit values (OELs) for three substances: acrylonitrile (a limit is set); nickel compounds (limit set) and benzene (existing limit revised downwards) (see IR Notes 149). MEPs voted by a very large majority (46 votes in favour, 6 abstentions) to extend the scope of the directive by including reprotoxic substances that have adverse effects on reproductivity and can cause impaired fertility or infertility. They are calling on the Commission to put forward an action plan by the end of 2021, with a view to setting limits for a further 25 substances, notably lead, lead compounds and mercury. They have also called for protection to be extended to workers who are exposed to a cocktail of substances, without any of these substances actually having to reach a limit value, and for the inclusion of hazardous drugs to which 12.7 million workers are exposed in their workplace (see also the European Public Service Union’s campaign to include hazardous drugs). On 13 April, the Committee voted in favour of the mandate to embark on inter-institutional negotiations with the Council, with a view to adoption at its first reading (see European Parliament press release) under the Portuguese Presidency of the EU.  The new legislation could then come into force in all Member States in 2023. The European Trade Union Confederation (ETUC) has welcomed this progress (see press release).


Social update

  • EGF grants its first aid package linked to the pandemic: On 31 March, the European Commission announced that it proposes to grant Estonia financial support worth 4.5 million euros, to support over 5,000 employees and self-employed workers in the tourism industry, who lost their jobs as a consequence of the Covid-19 pandemic. This the first time that an aid application has been submitted to the European Globalisation Adjustment Fund (see European Globalisation Adjustment Fund) to help offset job losses linked to the pandemic (see press release).

  • Future of Europe: A multilingual digital platform was launched on 19 April, to allow Europe’s citizens to submit their views on any topic they consider important for the EU’s future (see press release). The platform is intended to provide contributions to the Conference on the Future of Europe (see the Commission’s communication of 22 January 2020, “Shaping the Conference on the Future of Europe”), which will be opened on 9 May (Europe Day) by the European institutions (the Commission, the Council and the Parliament). Details of how the Conference will work are set out in a declaration adopted on 10 March.


Case law

Discrimination on grounds of age : The EU Court of Justice has issued a ruling on a Greek case, concerning an employee of a sports centre in the public sector. Within the framework of the policies imposed by its creditors, which required it to reduce wage costs in the public sector in order to achieve savings of 300 million euros in respect of 2012, Greece set up the “labour reserve system”. Workers who had reached the age of 58 could be transferred to this system for a period of 12 months, and a maximum of 24 months, until they retired. The system was applied to 30,000 people who, during this period, suffered a 60% cut in their basic salary and lost the severance pay to which they would have been entitled at the time their contract of employment was terminated. The Court of Justice’s view is that the system is indeed characterised by a difference in treatment that is directly linked to age (see Discrimination on the grounds of age). However, is it justified? The Court holds that debt-reduction imperatives cannot be a valid reason. However, the Greek Government explained that this policy was also about maintaining full employment (the system avoided the need to dismiss workers) and rebalancing the age pyramid in favour of young civil servants. Although these two arguments are somewhat strained, together they allow the Court of Justice to accept direct discrimination, as the disputed system “also pursues employment-policy objectives referred to in Article 6(1) of Directive 2000/78, in principle capable of justifying objectively and reasonably a difference in treatment on grounds of age”. This is a further illustration of how Member States can easily circumvent the prohibition on discrimination on grounds of age (CJEU; 15 April 2021, Case C-511/19, AB and press release).


2. Member States
France

  • Health-protection measures strengthened : On 8 April, to combat the COVID-19 epidemic, the government strengthened the national protocol setting out companies’ teleworking obligations and the rules governing the provision of catering services. Teleworking for at least 4 days per week is now the rule, and every company is required to draw up “an action plan for the coming weeks, to minimise the amount of time that employees spend on site”.

Ireland

Teleworking : As a continuation of the Remote Working Strategy published on 17 January (see IR notes 157), the government, in conjunction with the social partners, has organised recourse to teleworking by immediately putting in place a new Code of Practice on the Right to Disconnect, which was published on 1 April (see press release). This code serves as a guide and sets out good practice for companies and their employees. Although it has no legal force, it can still be used in the event of a dispute. “The Right to Disconnect refers to an employee’s right to be able to disengage from work and refrain from engaging in work-related electronic communications, such as emails, telephone calls or other messages, outside normal working hours”. Three rights are enshrined in this code: 1. “The right of an employee to not routinely perform work outside normal working hours”. 2. “The right to not be penalised for refusing to attend to work matters outside of normal working hours.” 3. “The duty to respect another person’s right to disconnect (e.g., by not routinely emailing or calling outside normal working hours”. Ireland’s Workplace Relations Commission (WRC) is also organising a national online public consultation on the introduction of a statutory right to request remote work. The government wants to provide “a clear framework” for the use of teleworking and depending on the case, it envisages “a hybrid or blended model with a combination of remote work and onsite work”, involving the presence of “a core of ‘anchor’ people, who will be in the office or on site most days because they need to be.”



  • Parental leave extended: The Parent’s Leave and Benefit Act 2019, amended by the Family Leave and Miscellaneous Provisions Act 2021, increases the statutory leave entitlement of a “parent” from two to five weeks. This leave must be taken during the first two years of a child’s life or, in the case of adoption, within two years of the placement of the child with the family. Parent’s leave is available to each parent. This period of paid leave is in addition to two weeks’ paid Paternity leave and unpaid Parental leave of up to 26 weeks (see press release).


Italy

Platform companies : An agreement between the trade union confederations Cgil, Cisl and Uil on the one hand, and the employers’ organisation Assodelivery on the other, was signed on 24 March, in the presence of the Minister of Employment, Andrea Orlando (see Ministry of Employment press release). This “experimental framework protocol for upholding the law and for combatting illegal employment practices, illegal subcontracting and exploitation of labour in the food-delivery industry” is intended to “combat unlawful labour brokerage and the phenomenon of “caporalato” [forced labour], and, more generally, any form of exploitation of labour designed to benefit other parties, in the goods delivery industry, whose structure is complex.” The signatories will have 6 months to meet the obligations laid down by the protocol, which relate mainly to supervision of the organisation of labour and performance-measurement algorithms. There are three main points: 1) An undertaking given by Assodelivery member companies to adopt firstly an organisational model that complies with legislative decree no. 231/2001 and is capable of preventing reprehensible behaviour within a company; and secondly a code of ethics. 2) An undertaking given by platforms not to use third-party companies for making deliveries, at least until such time as a special register has been created. 3) The creation of a safeguarding body tasked with supervising the dynamics of how delivery workers are employed, with a view to identifying any unlawful activities.


3. Companies
European Works Councils

Maintaining UK representation : After several years of tense discussions, on 30 March, the management of the French group Safran (55,000 employees in Europe), its European Works Council and an IndustriAll Europe representative signed an Amendment that allows the British delegation to remain on the European Works Council. While formally noting that the United Kingdom “no longer has the legal conditions necessary to be represented” on the European Works Council since the transition period came to an end (on 31 December 2020), the parties nevertheless emphasise that “employee representation in the United Kingdom has been ensured since the creation of the Committee”, and they “expressly agree to maintain the United Kingdom within the perimeter of the agreement, to maintain its members (…) and to maintain its prerogatives in the same way as the other Member States.” The group’s intention is for this amendment to strengthen the European Works Council Bureau, by increasing the number of its members from five to seven, four of whom should, where possible, be from countries other than France. This change in composition is necessary “in view of the challenges of European social dialogue and the high level of activity of the European Works Council Bureau”. In its newsletter, the European Works Council emphasises that “this signature marks the end of a five-year long battle waged by your European elected representatives to ensure that the rights to information, consultation and participation of the group’s second largest country in terms of workforce in Europe are not weakened”. The Council sees this as “a positive signal sent by the [company’s] new governance”.



Select committee and Brexit : The European Trade Union Institute (ETUI) has published Amendment no. 8 to the Saint-Gobain European Works Council agreement, which was signed on 18 December 2020, more than ten years after the previous amendment. The text takes account firstly of the change in the group’s organisational structure (it no longer operates on the basis of “delegations”, but by country or grouping of countries), and secondly, of Brexit. Here, the amendment specifies a list of the countries covered, including Norway, Switzerland and the United Kingdom. The European Works Council is composed of 70 members and meets at least once a year, whereas the select committee, which has 9 members, meets four times a year for one day. Each body also holds a one-day preparatory meeting before these meetings. Select committee members are granted a credit of 30 hours for each six-month period, and the secretary is granted 80 hours. These credits can be used “by means of remote working”. This period of time rises to 40 and 120 hours respectively if an extraordinary meeting is held during a given six-month period. Members also have a collaborative workspace in Microsoft Teams, whose secretary will be the administrator. The amendment confirms the mandate given by the European Works Council to the select committee “to exercise – in its name and on its behalf – its powers in terms of rights to information and consultation”. A clause provides for half-yearly meetings between select committee members and the management of a country or grouping of countries, for the purpose of reviewing the changes taking place within the group and in the group’s strategy.


4. Studies and reports

Overview of industrial relations and employment during the pandemic : The European Foundation for the Improvement of Living and Working Conditions (Eurofound) has published a summary of the situation concerning working conditions and industrial relations in the EU in 2020 (Working life in the COVID-19 pandemic 2020). It includes the 29 national reports produced by Eurofound’s correspondents (including IR Share, which publishes IR Notes). These national reports describe how Member States have coped with the pandemic; the role played by social partners; and the main legislative changes that occurred in 2020. One of the articles summarising the situation shows that there was a significant decline in industrial disputes in 2020 (Relative calm on the industrial action front in 2020).



  • Labour costs: Hourly labour costs in the economy as a whole were estimated, in 2020, at 28.5 euros in the EU and 32.3 euros in the euro zone, compared to €27.7 and €31.4 respectively in 2019 (i.e. an increase of 3.1% in the EU and 2.9% in the euro zone respectively), according to Eurostat’s latest statistics. The lowest hourly costs are in Bulgaria (€6.5), Romania (€8.1) and Hungary (€9.9), while the highest are in Denmark (€45.8), Luxembourg (€42.1) and Belgium (€41.1). Hourly costs rose in all Member States with the exception of Malta (down by 4.7%), Cyprus (by 2.7%), and Ireland (also 2.7%) and Croatia (1%). There were increases of 7% or more in the following countries: Portugal (8.6%), Hungary (7.9%), Bulgaria (7.8%), Lithuania (7.5%), the Czech Republic (7.4%), Romania (7.2%) and Slovakia (7%).

  • Human rights and due diligence: The Amnesty International Report 2020/21 (not available in English) on the global human rights situation covers 149 countries and offers an analysis of the main human rights trends observed around the world in 2020. The pandemic has laid bare the systemic inequalities suffered by minorities, healthcare personnel and women, who make up some of the most severely affected populations. As far as Europe is concerned, the report calls on governments to “accelerate [their] timetables to reduce greenhouse gas emissions [and] reach zero-carbon emission” and to “condition any economic support measure to high-emitting companies with time-bound commitments to phase out fossil fuels.” The NGO is also in favour of a due diligence directive to ensure that “laws effectively hold businesses accountable for human rights and environmental harm within their value chain and provide victims with access to remedy.

 

IR Notes

An introduction

IR Notes is an independent, reliable and balanced briefing note on industrial relations and labour law in Europe.

Published in 6 languages and sold by subscription, this newsletter gives you access to concise, targeted and practical information on the major themes of both social Europe and transnational social dialogue.

With our experts and national correspondents, we adopt a dynamic, practical and useful approach to European social monitoring.

As a result, we select the most relevant topics, which are a source of cross-disciplinary and inspiring ideas.

Each issue includes:

  • An interview with someone working in the field of industrial relations who offers their unique take on a current social issue, an agreement, or an example of best practice.
  • Updates on EU legislative and case law developments.
  • Monitoring of labour law developments in EU Member States.
  • Updates on the latest developments concerning European Works Councils and SE Works Councils.
  • Lastly, IR Notes keeps you informed about the main studies and research carried out on the world of work.

IR Notes
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The IR Notes newsletter gives everyone in Europe access to an independent, reliable and impartial source of information on topics involving industrial relations

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